Spot trends as they emerge
Autopilot surfaces issues and themes across all your feedback, so revenue opportunities don't slip by.
AI-powered customer feedback platform
Build the features that close deals
No credit card required
Trusted by both industry leaders and startups
Turn customer conversations into revenue
Automatically capture feedback from Gong, Intercom, Slack, and dozens of other sources, or directly from customers on your Portal. Get a complete picture of what customers want.
Canny Autopilot is 30% better than our live team at identifying feature requests—and it's completely automated. That's been a game-changer at our scale.
Automatically capture feedback from Gong, Intercom, Slack, and dozens of other sources, or directly from customers on your Portal. Get a complete picture of what customers want.
Canny Autopilot is 30% better than our live team at identifying feature requests—and it's completely automated. That's been a game-changer at our scale.
Stop letting the loudest voice win
“A feature affecting $10K of existing revenue could easily beat one with $500K of opportunity value, because there was no way to see the difference.”See how Assembled prioritizes by revenue
Freeman Cherng
AI Customer Success Manager at Assembled
Built for the teams that drive revenue
Get everyone working from the same customer signal
Product
Make roadmap decisions backed by customer demand and revenue impact
Sales
Close more deals by quantifying feature gaps and getting them prioritized
Customer Success
Spot expansion opportunities and prevent churn before renewal
Marketing
Use the same language customers do in your launches, campaigns, and positioning
Turn feedback into customer insights that drive revenue
Analyze feedback to surface what really matters, not just what's loudest
See what's happening in every product area
Build views by product area, theme, or product owner so the right people see the right feedback.
Analyze deeper in Claude or ChatGPT
Query your feedback and build custom reports in LLMs with Canny's MCP server.
Make customers feel heard
Let customers share and vote on feedback so you understand what they want most and grow your most engaged accounts
Collect feedback directly
Customers submit requests in their own words
Share your product roadmap
Every request shows its status and what's coming next
Publish product announcements
Announce new features to every customer who asked for them
Control privacy settings
Decide who can access your Portal, and publish a customer-facing version of any request
The customer feedback platform behind thousands of revenue teams
100K+registered companies
1M+product updates sent
15M+feedback items captured
Works well with your existing workflow
Canny integrates with tools you already use for customer service, project management, and more
See all integrationsHere's why thousands of teams count on Canny
It just makes our lives easier from the product perspective, to be able to go to this one tool and see everything.
Liya AiProduct Operations Manager
Thanks to Canny, we find the issues that are most requested, avoid churn, and generate more revenue.
Jay PatelProduct Manager
We use Canny as a way to distribute product thinking across the team. Now that everything is in one place, it's so much easier and more efficient.
Ida StrömSenior Product Designer
Canny has reduced the number of inbounds in our support inbox by 20%, which is a big deal.
Chelsea DarbyCustomer Success
Suddenly, everything from Canny to Intercom to Slack was linked. We were actually able to record what people wanted in one place, with basically no effort.
Nick BarracloughPartner Success Manager
Gathering and analyzing feedback is so much more quick and efficient now, and it's saving us a lot of time.
Felix HiggsSenior CSM
Canny even helps us win deals. When a prospect requests a feature, it's easy for the sales team to log it in and follow up once it's shipped.
Aurélien GeorgetChief Product Officer
When our sales reps are talking to a prospect, they often hear a request for a very specific feature. Now, they can quickly log that in Canny and mention how important it is.
Rachel SchaafSenior Director
As the sales team is working with the prospect, they use Canny to add new requests and upvote existing ones on behalf of those prospects. That really signals to us that we should prioritize certain features.
Jesse SandalaDirector of Product
Canny is saving us about 2-3 hours per week on product marketing. Instead of going back and forth between various tools, everything lives in Canny now. It's our one source of truth.
Michaela RollingsHead of Brand & Content
Canny really helped us to achieve product-market fit for the app during the beta period.
Marcus MorettiSenior Product Director
Thanks to Canny, we find the issues that are most requested, avoid churn, and generate more revenue.
Jay PatelProduct Manager
Canny removes our need for user testing entirely, which is something I didn't really anticipate.
Zeb EvansCEO
Canny really helps us not just with feedback management, but also with decision-making. It pushes us to be more creative with what we're building next. Because, Canny helps us balance user ideas with our own input.
Philippe LehouxCEO
Canny came out on top for two reasons: it's very simple to use, and our users love it.
Saravana KumarFounder